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Tool
Category
Pricing
Free?
❤
Ultimate AI
Multilingual AI customer service automation integrated with major helpdesk platforms
Best for: multilingual
Hiver AI
Customer service platform built for Gmail teams with AI-powered email support automation.
Best for: customer-service
Forethought
Generative AI support platform with real-time agent assistance and instant answers.
Best for: customer-service
Zendesk AI ✓
AI-powered customer service platform with intelligent ticket routing and agent assistance.
Best for: customer-service
Thankful
AI platform that automates 60% of support tickets with human-sounding responses.
Best for: customer-service
Forethought
AI support agents for automated ticket resolution and agent assistance
Best for: customer-support
Netomi
Enterprise generative AI platform for autonomous customer service ticket resolution
Best for: customer-service
Gorgias
E-commerce customer service AI that uses product and order data to resolve tickets automatically.
Best for: customer-service
Tidio AI
AI chatbot that learns from your help center to instantly resolve 70% of support tickets.
Best for: customer-service
Freshdesk AI (Freddy)
Freshworks AI assistant that auto-resolves tickets and assists support agents in real time.
Best for: customer-service
Intercom Fin
AI customer service agent that resolves support tickets using your help center content
Best for: customer-service
Aisera
Enterprise AI service desk agents for IT, HR, and customer support automation
Best for: enterprise
Levity
No-code AI workflow platform for document processing and intelligent task automation
Best for: no-code
ChatBot
AI chatbot platform by LiveChat for customer service and sales automation.
Best for: customer-service