ChatBot

AI chatbot platform by LiveChat for customer service and sales automation.

Best for: Strong ecosystem integration Not ideal for: Best within LiveChat ecosystem
Price From $30/mo
Free plan No
For Business teams
Level Beginner
Updated Apr 2026
Category AI Customer Service
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01

Why choose ChatBot

ChatBot (by LiveChat) is an AI-powered chatbot platform for customer service and sales automation. Built by the makers of LiveChat and HelpDesk, it integrates seamlessly with the LiveChat ecosystem while offering AI capabilities including automated responses, ticket deflection, and intelligent routing.

  • +Strong ecosystem integration
  • +Excellent for sales automation
  • +Easy visual builder
  • +Good pricing
02

Where it falls short

  • Best within LiveChat ecosystem
  • Less sophisticated AI than competitors
  • Limited standalone use
03

Best for these users

👤
Target audience
Business teams, knowledge workers
📌
Best for
Strong ecosystem integration
Skip if you need
Best within LiveChat ecosystem
04

Pricing overview

Paid From $30/mo Free plan: No

Plans from $30/month. Enterprise pricing available.

Check current pricing →
05

Key features

AI-powered responses
Ticket deflection
Smart routing
Visual bot builder
LiveChat ecosystem integration
Multi-channel deployment
07

Alternatives to ChatBot

Ada

No-code AI chatbot platform that automates customer support across multiple channels.

Intercom AI (Fin)

GPT-4 AI chatbot that resolves customer inquiries instantly by searching your knowledge base.

LivePerson

Enterprise conversational AI platform for automating complex customer interactions at scale.

Zendesk AI

AI-powered customer service platform with intelligent ticket routing and agent assistance.

Answerly

AI chatbot that instantly answers questions using your existing website content.

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08

Related comparisons

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The verdict

ChatBot Paid

ChatBot is a solid choice for business teams who need strong ecosystem integration. At starting at $30/mo, it delivers good value. Main caveat: best within livechat ecosystem. Compare with alternatives before committing.