Gorgias
E-commerce customer service AI that uses product and order data to resolve tickets automatically.
Why choose Gorgias
Gorgias is an AI customer service platform built specifically for e-commerce brands, integrating natively with Shopify, Magento, and BigCommerce. Its AI responds to customer questions using your product data, shipping info, and order history — automating up to 70% of support tickets for brands like Allbirds and Peloton.
- Best-in-class for e-commerce
- Resolves 70%+ tickets automatically
- Excellent Shopify integration
- Affordable pricing
Where it falls short
- Focused on e-commerce only
- Limited to supported platforms
- Less suited for B2B
Best for these users
Pricing overview
Plans from $30/month. Enterprise pricing available.
Check current pricing →Key features
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The verdict
Gorgias is a solid choice for business teams who need best-in-class for e-commerce. At starting at $30/mo, it delivers good value. Main caveat: focused on e-commerce only. Compare with alternatives before committing.