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Tool
Category
Pricing
Free?
❤
Capacity
AI support platform combining knowledge base, chatbot, and workflow automation.
Best for: customer-service
Ada ✓
No-code AI chatbot platform that automates customer support across multiple channels.
Best for: customer-service
Thankful
AI platform that automates 60% of support tickets with human-sounding responses.
Best for: customer-service
ChatBot
AI chatbot platform by LiveChat for customer service and sales automation.
Best for: customer-service
Aisera
Enterprise AI service desk agents for IT, HR, and customer support automation
Best for: enterprise
Forethought
AI support agents for automated ticket resolution and agent assistance
Best for: customer-support
Gorgias
E-commerce customer service AI that uses product and order data to resolve tickets automatically.
Best for: customer-service
Bland AI
AI phone call agent platform for automating inbound and outbound calls at scale
Best for: voice-agent
Freshdesk AI (Freddy)
Freshworks AI assistant that auto-resolves tickets and assists support agents in real time.
Best for: customer-service
Zendesk AI ✓
AI-powered customer service platform with intelligent ticket routing and agent assistance.
Best for: customer-service
Hiver AI
Customer service platform built for Gmail teams with AI-powered email support automation.
Best for: customer-service
Intercom AI (Fin) ✓
GPT-4 AI chatbot that resolves customer inquiries instantly by searching your knowledge base.
Best for: customer-service
Kustomer
AI-powered customer service platform with unified conversation timelines and smart routing.
Best for: customer-service
Forethought
Generative AI support platform with real-time agent assistance and instant answers.
Best for: customer-service
Mavenoid
AI support platform specialized for hardware and technical product troubleshooting.
Best for: customer-service
Yellow.ai
Enterprise conversational AI with dynamic agents across 35+ channels in 135+ languages
Best for: enterprise
Dialpad AI
AI-powered business communications with real-time call transcription and coaching insights.
Best for: customer-service
SalesHandy
Cold email outreach with AI writing, unlimited accounts, and sender rotation.
Best for: cold-email
Ultimate AI
Multilingual AI customer service automation integrated with major helpdesk platforms
Best for: multilingual
Siena AI
Empathetic AI platform that combines automation with personalized, human-like conversations.
Best for: customer-service
Help Scout AI
Lightweight support platform with AI drafting, shared inbox, and knowledge base for SMBs.
Best for: customer-service
LivePerson
Conversational AI platform for enterprise digital customer engagement at scale
Best for: enterprise
Ada Support ✓
AI customer service platform that autonomously resolves inquiries without human agents.
Best for: customer service